Privacy Policy

Effective Date: Jan 22, 2025

Introduction

EWA maintains a comprehensive and principles-based privacy policy. EWA’s continuously evolving privacy capabilities are designed to protect personal information in an ethical and trustworthy manner in compliance with applicable laws, regulations, industry leading practices, and client expectations. This privacy policy (the “Privacy Policy”) is presented to fairly and transparently disclose EWA’s privacy practices with respect to the personal information that EWA handles.

 

This Privacy Policy applies to Eagle Wealth Advisors LLC (“EWA”, “we,” “us” or “our”).

How we collect personal information

EWA may receive personal information from you (collectively with any co-client, “you” or “your”); your financial advisor or institution, benefit plan sponsor, employer or professional association (each, your “Representative”); and custodians, integration partners and regulators who have the rights to provide us with your information (each a “Third-Party Data Provider”).

Typically, either you or your Representative has delivered or permissioned Third-Party Data Providers to deliver your personal information and, if applicable, your co-client’s personal information, to EWA for your and/or your Representative to use in EWA’s software, products, websites, and/or services (the “Services”) to service your financial account(s) on your behalf, provide you customized financial planning resources, or generally assist you with your overall financial wellness. EWA receives personal information for a defined business purpose pursuant to a written contract. Your Representative (and, if applicable, the firm with whom they are associated) shall have access to your personal information as you have permissioned them to have in your separate agreements with them. Your Representative’s use of your personal information is governed by its privacy policy. Please contact your Representative if you have questions about its privacy policy.

By using the Services, you consent to the collection and use of your personal information described herein.

What personal information we collect

EWA may receive some or all of the following types of personal information:

  • Identifiers like postal address, email address, account name, unique personal identifier, login credentials, or other similar identifiers;
  • Customer records like a signature, address, telephone number, passport number, Social Security Number, driver’s license or state identification card number, insurance policy number, employment, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information as applicable as required to utilize insurance- related tools;
  • Classification characteristics like age, marital status, and sex;
  • Commercial information such as records of personal property, investment assets, account activity (including transactions, balances, positions and history), anticipated retirement expenses, expected values of future assets such as lump sum distributions from pensions or inheritances, and other purchasing or consuming histories or tendencies (for example, if you opt to share this information in order to view and analyze spending habits and work on budget performance);
  • Internet or other similar network activity, like online identifier, Internet Protocol address, web browser, cookie identifiers and other identifiers that are automatically assigned to your computer or devices when you access the Internet and information on interactions with our Services, other websites, applications, or advertisements;
  • Geolocation data such as physical location or movement of devices, as applicable (for example, if accessing the Services through a voice-activated digital assistant);
  • Sensory data, such as customer service requests or questions directed to EWA through our websites or via telephone conversations;
  • Professional or employment-related information, such as current or past job history and income; and
  • Inferences drawn from other personal information, such as any additional profile information reflecting preferences and behavior (for example, a person’s risk tolerance related to investment strategies).

 

“Personal information” does not include publicly available information from government records used for the purpose for which the information was made publicly available, publicly available business contact information, or de-identified or aggregated consumer information.

Why we collect personal information

In compliance with federal and state laws, we may use consumer personal information for one or more of the following business purposes:

  • To fulfill or meet the reason you or your Representative provided personal information to us;
  • To create, maintain, customize and secure your account;
  • To process requests, purchases, transactions and payments;
  • To prevent transactional fraud;
  • To provide support and to respond to inquiries, including to communicate with you;
  • To provide measurement, analytics and other business Services;
  • To personalize and develop experiences with our Services, including offers through our websites, applications, emails, and or text message, and other platforms (with your consent, where required by law);
  • To help maintain the safety, security, and integrity of our Services, databases, other technology assets and business lines;
  • To notify you about any new functions included in our software or services (with your consent, where required by law);
  • For testing, research, analysis and product development;
  • To optimize and improve the performance of our products and Services in line with customer expectations;
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of EWA’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by EWA about users is among the assets transferred;
  • To respond to law enforcement requests and as required by applicable law, court order or governmental regulations;
  • As described to you when collecting your personal information; and
  • For the reasons otherwise set forth in this Privacy Policy.

EWA may develop and use information and statistics derived from aggregate consumer information and the content that you contribute for use on a deidentified, aggregate basis.

How we share or disclose personal information

EWA does not sell, rent or lease consumer personal information to third parties.

In compliance with federal and state laws, we may disclose personal information to nonaffiliated businesses for a business purpose, including the following categories of third parties:

  • EWA corporate affiliates;
  • Companies that perform services for us or on your behalf, including third-party vendors and service providers that provide services to us for a variety of business purposes, such as billing, email deployment, advertising and marketing, security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, related financial technology functions, research, data hosting, auditing, and data processing;
  • Financial services companies (such as your custodian, brokers or dealers) who effect transactions on your behalf;
  • Companies participating with EWA in a proposed or actual sale, merger, transfer, or business exchange;
  • Non-affiliated parties as allowed by law, such as in responding to a subpoena, preventing fraud, or complying with an inquiry by a government agency or regulator; and
  • Other organizations as directed by you or your Representative.

When we disclose personal information as outlined above, we implement reasonable measures to ensure that your personal information is used in a manner consistent with this Privacy Policy.

How we protect collected information

We implement and maintain reasonable technical and organizational measures designed to safeguard against loss, theft, interference and misuse, as well as unauthorized access, disclosure, alteration or destruction of personal information. While we endeavor to protect personal information in a commercially reasonable fashion and in compliance with applicable laws and regulations, we cannot guarantee the security of personal information transmitted to us or by us.

How long we retain personal information

EWA complies with financial laws and regulations to maintain records for statutorily required periods of time, otherwise not retaining personal information for longer than is reasonably necessary for the purpose(s) for which the personal information was collected. Retaining personal information is often necessary for us and our service provider(s) to:

  • Complete the transactions for which we collected the information, provide a requested good or service, take actions reasonably anticipated within the context of our ongoing business relationships, or otherwise perform our contract with you or on your behalf;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Debug products to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law; and
  • Comply with a legal obligation, including but not limited to maintaining books and records as required under the U.S. Securities and Exchange Commission;
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on their relationship with us;
  • Make other internal and lawful uses of that information that are compatible with the context in which the information was provided.

When we update the privacy policy

Information presented in this Privacy Policy describes our current privacy practices and the categories of personal information we collected and disclosed during the preceding twelve (12) months.

EWA reviews, and where applicable updates, the Privacy Policy on a periodic basis and reserves the right to amend the Privacy Policy at our discretion and at any time. Should we update the Privacy Policy, we will post those changes on this page with an updated effective date.

Your continued use of the Services following the new effective date constitutes your consent to and acceptance of such changes.

Your Rights and Choices

This Privacy Policy constitutes EWA disclosing to you our policy on the collection, use, disclosure, protection, and retention of personal information for a business purpose over the preceding twelve (12) months. You may be entitled, in accordance with applicable law, to request access to, deletion, and portability of your personal information or more information about our privacy practices. Requests should be submitted via email to [email protected]. We will not discriminate against you for exercising your rights, although some of the functionality and features available on the Services may change or no longer be available to you. If your personal information is provided by your Representative or a third party, we may ask you to work with them in the access, deletion, or portability of your personal information.

Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

If you have additional questions about the use of your data, you may reach out to your financial advisor or other Representative or contact EWA.

International Customers

Our Services are hosted in the United States. If you are an international consumer, note that by providing your personal information, you are: (i) permitting the transfer of your personal information to the United States which may not have the same data protection laws as the country in which you reside; and (ii) permitting the use of your personal information in accordance with this Privacy Policy.

Cookies, pixel tags/web beacons and similar technologies

We, as well as third parties that provide content, advertising or other functionality to the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to collect tracking and identification information. The Technologies are essentially small data files placed on your device(s) that allow us to record how you use the Services, which site you come from, the number of your visits, and how long you stay on the Services. The Technologies help to improve software function, facilitate site navigation, and personalize your experience of the Services. The use of these technologies by third parties is subject to their own privacy policies and is not covered by this Privacy Policy, except as required by law, described below.

  • Cookies. Cookies are small text files placed in your computer browsers to store your preferences. Most browsers allow you to block or delete cookies. If you choose to delete cookies, our Services may not work properly.
  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded within the Services that collects information about how you engage with a web page(s). The pixel allows us to record, for example, which web pages you’ve visited or advertisements you’ve clicked. These pixel tags work with cookies to let us know which portions of our Services interest you and help us enhance and develop our Services.
  • Social Media Widgets. Services may include social media features such as Twitter and LinkedIn widgets. These features may collect your IP address, which page you are visiting from the Services, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them. We cannot control how these companies use your information. By using these Services, you assume the risk that third parties may use the information you provide.
  • Analytics and Internet-Based Advertisers. We may also use Google Analytics and other vendors to collect information regarding your demographics on some of our Services and to remarket to audiences visiting the Services and to develop Services content. For additional information on how Google processes your information and what choices you may have, visit their site at: https://policies.google.com/technologies/partner-sites?hl=en-US. You can opt out of Google’s collection and processing of the data your use of the Services generates by going here: https://tools.google.com/dlpage/gaoptout. We may have similar arrangements with internet-based advertisers that might display ads when you visit our Services. These companies may collect personal and other information about your visits to this and other websites to provide ads about products and services that might be of interest to you. The privacy policies and practices of these third-party providers will govern their use and collection of this information.

 

EWA permits third parties to collect the information from the Technologies and discloses such information to third parties for the business purposes described in this Privacy Policy, including but not limited to providing advertising on our Service and elsewhere based on your online activities over time and across different sites, services, and devices (so-called “Interest-Based Advertising”). The information practices of these third parties are not covered by this Privacy Policy unless expressly stated otherwise herein.

 

We use the Technologies as follows:

  • Required. We use Technologies that are necessary to operate our Services, websites, applications, and tools. This includes Technologies that allow you to access our Services, websites, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity and improve security; or that allow you to use integrations, saved search, or similar functions. The Services usually only set these cookies when you make a specific action, like setting privacy preferences, or logging into the Services. You can set your browser to block or alert you about these cookies, but some parts of the Services may then not work.
  • Functional. We may use Technologies to enhance functionality and assess and improve the performance of the Services, including to help us understand how you use our Services, determine if you have interacted with our messaging, or determine whether you have viewed an item or link. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our Services. If you do not allow these Technologies, then some or all of these Services may not function properly.
  • Advertising. We may use Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party sites. This includes using Technologies to understand whether the advertising you see is useful, such as whether you have clicked on an advertisement. We and our advertising partners may set these Technologies. Our advertising partners may use these Technologies to build a profile of your interests and show you relevant advertisements on other websites. This may impact the content and messages you see on other websites you visit.

Opting Out of Technologies

By using the Services, you consent to our use of cookies and similar technologies. However, if you would like to opt-out of the Technologies we employ on our Services, websites, applications, or tools, you may block, delete, or disable them through your browser, as applicable:

  • Some browsers have options that allow you to control whether the browser will accept cookies, reject cookies, or notify you each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section).
  • Some of our third-party partners are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. To learn more, please visit https://thenai.org/ or https://youradchoices.com/.
  • Some devices you may use may also have platform controls to make choices about these Technologies. Please note that you must separately opt out in each browser and on each device and that cookie-based opt-outs are not effective on mobile applications.
  • Due to differences between websites and mobile apps, you may need to take additional steps to opt out of interest-based advertising for mobile applications. Please check your device settings and mobile app permissions for additional information on how to opt out. You also may stop further data collection from a mobile application by removing it from your mobile device.

If you choose to refuse, disable, or delete these Technologies, some of the functionality of the Services may no longer be available to you and any differences in service are related to the data. Deleting cookies may in some cases cancel the opt-out selection in your browser.